Shipping Policy

All physical orders are processed within 1–3 business days (Monday through Friday, excluding standard U.S. federal holidays).

• Orders placed after 2:00 PM CST on Friday or over the weekend will begin processing the following business day.
• If we experience a high volume of orders (such as during product launches or special ministry conferences), shipments may be delayed by a few days. Please allow additional transit days for delivery.
• If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and clearly displayed at checkout prior to completing your purchase.

* Delivery delays can occasionally occur due to weather events or postal carrier backlogs.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been packaged and handed over to the carrier, containing your tracking number(s). The tracking number will become active and trackable within 24–48 hours.

4. International Shipping, Customs & Taxes

Leanne Goff Ministries, Inc. ships select resources worldwide. All fees imposed during or after shipping are the responsibility of the customer (tariffs, customs duties, value-added taxes, etc.). If you have questions about whether a particular item can be shipped to your country, please email us before placing an order.

If you received your order damaged or if your package was lost in transit:

• Damaged Items: Please save all packaging materials and damaged goods. Contact our ministry office at info@leannegoffministries.org within 7 days of delivery with photos of the damaged packaging and merchandise. We will arrange a replacement or refund promptly.
• Lost in Transit: If your tracking shows delivered but you have not received your package, please check with neighbors and your local carrier first. If unresolved after 5 business days, reach out to us and we will open an inquiry with the carrier on your behalf.

6. Incorrect Shipping Address & Undeliverable Orders

Please double-check your shipping address carefully during checkout. Leanne Goff Ministries, Inc. is not liable for orders shipped to an incorrect address provided by the buyer. If a package is returned to us as undeliverable due to an incorrect address, we will notify you. Reshipping fees will apply to re-send the package to the corrected address.